RT Journal Article SR Electronic T1 Show Me the Money JF The Journal of Wealth Management FD Institutional Investor Journals SP 91 OP 95 DO 10.3905/jwm.2002.320429 VO 4 IS 4 A1 Ivo Stoyanov YR 2002 UL https://pm-research.com/content/4/4/91.abstract AB The recent revolution in information technology and the Internet led to the emergence of new business models in financial services. The author starts by observing that institutions began working on improving operational efficiency and offering new capabilities such as mass customization, anticipating the idea that electronic access was set to become a necessity in wealth management. Yet, the recent market fall has led numerous firms to curtail if not discontinue significant technology projects. The author discusses the business case for continued investment in information technology.